Azure leads the delivery of exceptional client experience at nimble solutions with over 15 years of proven expertise in client and operational leadership. As chief client officer, she drives client delight, advocacy, and business outcomes, ensuring that every stage of the client partnership is marked by satisfaction and success.
Azure’s extensive career spans a range of domains, including Client Success, Support, Clearinghouse, Education, Analytics, M&A, Operations, and Transformation. Her leadership approach blends empathy with innovation, creating a powerful combination that has led to lasting client relationships, exceptional NPS (Net Promoter Score) and CSAT (Customer Satisfaction Score) scores, and strong revenue growth for her clients.
At nimble, Azure continues to uphold her commitment to client-centricity, where every client feels valued and respected. She celebrates each client win as if it were her own, ensuring their needs are prioritized during every interaction.
When not at work, Azure enjoys spending time with her family in the scenic mountains of Colorado, immersing herself in reading and nature photography. She holds multiple certifications, including CRCR (Certified Revenue Cycle Representative), CSAPM (Certified Specialist Ambulatory Practice Management), CCXO (Certified Chief Customer Experience Officer), and is a Six Sigma Black Belt. Azure’s unique blend of operational prowess and innovation makes her an invaluable leader in elevating client satisfaction at nimble.
