Angela Oleksa is the vice president of professional RCM services at nimble. With over 14 years of experience in leadership roles within the healthcare revenue cycle and six years dedicated to supporting technical services, Angela is known for her ability to build strong, metric-driven service teams. She is a distinguished leader in revenue cycle management (RCM), technical support and service, and has a proven track record of enhancing client satisfaction.
Angela excels in client service engagement, consistently employing strategies that retain clients, ensure their satisfaction, and foster long-term loyalty, resulting in a low client attrition rate. Her strategic business planning has been instrumental in driving and delivering results, including a notable 15% revenue growth achieved through forward-thinking strategies and market trend anticipation.
Previously, Angela was the director of technical support and services for a technical software company where she oversaw cross-functional team members, enhanced performance metrics, and handled customer care performance strategies, including process enhancement, business continuity, project management, quality control compliance, and performance oversight. She also led operations for patient accounts, insurance, and accounts receivables as a revenue cycle management manager for Receivable Solutions. Her expertise includes leading cross-departmental projects, including system conversions, client onboarding and implementation, and cultivating strong client relationships.
